Thinking Beyond DRP to Deliver More Customer Choice, Better Service
As consumers’ service delivery expectations continue to evolve, opportunities now exist for insurers to expand their repair shops network which provides not only an increased customer choice, but can also help to manage costs, reduce cycle times from First Notice of Loss (FNOL) through completion of vehicle repair.
The industry is beginning to embrace all that it means to be truly ‘open’ and new advances in technology that are enabling auto insurance carriers to take advantage of this trend.
The industry is beginning to embrace all that it means to be truly ‘open’ and new advances in technology that are enabling auto insurance carriers to take advantage of this trend.
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