The network will use a cloud-based API and the CIECA Business Message Suite (BMS) to provide collision repairers with a more secure channel to exchange data CCC Intelligent Solutions (“CCC”) announced today the launch of its CCC Secure Share™ Network (CCC Secure Share), a network using a cloud-based application program interface (API) that will allow […]
(This article was first published in Insurance Networking News.) With economic recovery and cheap gasoline prices, Americans have taken to the road again. With many in the midst of planning for 2017, understanding how increased miles driven may drive up auto claim frequency further is top of mind. In this article we’ll discuss some of […]
Quick, what’s in your hand right now? If you’re like most people, it’s probably your mobile phone. In just a few short years, our mobile device has become the one thing we can’t live without. Each day we use it for everything from buying coffee, hailing rides, and taking photos to boarding airplanes, depositing checks […]
Vehicles today are more complex than ever before, leaving shops with repairs that have a higher degree of difficulty and a smaller margin of error. With hundreds of easily damageable wires, cameras, and sensors that come custom in today’s vehicles, the proper use of OEM repair procedures during a repair is a vital step in […]
When looking for ways to boost your shop’s consumer service index (CSI), it makes sense to break it out by the three main communication touch points you have with your customers: first contact, scheduling and work in process, and vehicle pick-up. As the first of our three-part blog series, we will start by reviewing best […]
CCC is a long-time sponsor of the Collision Repair Education Foundation (CREF), which provides scholarships and support to students pursuing careers in various areas of the collision repair industry. Beginning in September, CREF will be hosting a series of career fairs and expos in locations around the country. As a supporting partner, we want to […]
New suite of telematics-enabled claims offerings uses real-time driving data to automatically detect a crash, initiate the FNOL process, predict the optimal method-of-inspection, and determine the likelihood of physical injury at the moment of impact CCC Intelligent Solutions (“CCC”), together with its affiliated companies, has launched a new suite of telematics-enabled claims offerings that will […]
As we head into the second half of 2016, the industry continues to see elevated total loss frequency. In fact, for collision and liability losses, the percent of vehicle appraisals flagged total loss for the 1st half of 2016 is the highest seen in the last six years. So why do we see a larger […]
(This article was first published in PropertyCasualty360.) The use of telematics data in claims likely holds more value for your organization than the use of this data in underwriting. This assertion may not be capturing many headlines, but telematics integrated into the claims process represents a powerful proposition for insurers and consumers. And, this technology […]
The California Autobody Association (“CAA”) announced today it has completed a successful collaboration with CCC Intelligent Solutions (“CCC”), helping California auto repairers meet state repair regulations as set by the California Bureau of Automotive Repair (BAR). CAA’s membership comprises more than 1,000 individual and independent auto repair businesses in California. CCC is the leading provider […]