Turn insight into action
CCC® SCORECARD
Gain insights to help improve your DRP shop performance
Join some of the largest insurers and over 3000 repair shops in channeling insights to improve customer satisfaction. Use the power of CCC Scorecard to monitor DRP shop performance and turn insight into action.
Get CCC ScorecardVERIFIABLE DATA
CCC Scorecard offers configurable dashboards in Management View, Coordinator View, and Shop View - so everyone has quick, easy access to the data they need to succeed.
Management View
Provides claims executives with the oversight needed to direct territory managers
Coordinator View
Gives territory managers the ability to monitor up-to-date data on DRP shops
Shop View
Allows DRP shops to “self-manage” by viewing current shop metrics to analyze strengths and weaknesses
See what matters to you
CCC Scorecard offers insurers nearly 100 key performance indicators to pick from across four categories. Create configurable views to conveniently track performance metrics that matter most to you.
Estimating
Quality
Customer Satisfaction
Cycle Time
Actionable Metrics
Cycle Times
Customer Satisfaction
Quality
Gain powerful reporting
Integration with CCC ® Analytics offers easy access to a variety of important metrics through CCC Scorecard.
Added Insights
Integrated CCC ® UpdatePlus data allows for reporting on cycle time to help improve customer satisfaction.
Industry Benchmarks
Shop performance is measured against industry benchmarks.
Detailed Data
View performance trends over the past 24 months with the ability to drill down to metrics at a claim level.
THE INSIGHT YOU NEED. WHEN YOU NEED IT.
Accessibility
Scorecard aggregates data on your DRP shops within existing CCC software, allowing you to view everything in one convenient place.
Efficiency
Information is cleanly displayed in easy-to-read dashboards so you can quickly focus your attention on areas that matter most to you.
Get CCC ® Scorecard
Leverage greater insight to help boost DRP shop performance
