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New Jersey Solutions

New Jersey Solutions

New Jersey Services & Solutions

MedFlow Technology

Our proprietary MedFlow Technology is the backbone of all our New Jersey services. Not only does it allow visibility into the life of the claim, but its electronic internal workflow provides easy access and organization of claim data and medical documentation.

  • Case Progress Visibility

    Real-time web access lets adjusters view case progress and claims documents as needed

  • Audit Trail

    Each event is tracked within the technology, providing an audit trail to support compliance with regulatory timeframes

  • Adjuster Workflow

    An electronic workflow organizes everything from requests to reviews, and all medical documentation associated with the claim

Bill Intake & Management

When it comes to claims processing, there are many moving parts. Our Document Management service lets you move away from a chaotic and antiquated paper- burdened system so you can organize and handle claims with greater efficiency and control.

  • Full Mailroom/Indexing Capabilities

    Intake and organize all document types from receipt to the final product using state-of-the-art scanning technology

  • Data Capture

    Information is collected through bill and document data capture and visual verification

  • Information Retrieval

    Call out service assists in obtaining missing information without adjuster intervention

  • Automated Routing

    Auto routing of claims documents decreases processing time and expense

  • Full Visibility

    Entire workflow is visible and searchable at all times

  • System Integration

    MedFlow technology seamlessly integrates data and images with your current claims system

Bill Review

Our advanced MedFlow Bill Review Technology seamlessly advances claims data through a series of decision engines producing consistent and accurate results. And in times of intense workloads, we help you meet your turnaround requirements and keep expenses to a minimum.

Adjusters have the convenience of online access to medical bills, records and explanation of reviews in real-time with our MedFlow Adjuster Desktop.

  • Intelligent Claims Processing

    Business logic is automatically applied to processed claims to improve efficiency and focus claims associates’ attention on critical decision making

  • Exception Handling

    Automated flags drive work requiring more specialized review

  • Recommended Reimbursement

    Our tools apply New Jersey fee schedule as appropriate to help determine recommended reimbursement

Resolution Support

Communication Support

  • Print & Mail Fulfillment

    All explanation of reimbursement, claim forms and correspondence can be printed and mailed to providers, claimants, and their representatives

  • Call Center

    Our customer service team is on-hand 24/7 to service inquiries in a timely and accurate manner

Reporting & Analytics

  • Provider Activity Reporting

  • Industry Benchmarking

  • Trend Analysis

  • Emerging Risks

We’re ready to help.


Submit a New Jersey casualty solution request today.