CCC Publishes its 2019 Crash Course Report Industry trends report explores shifts in vehicle technology, personal ownership, and driving and their impact on automakers, insurers, and collision repairers CCC Intelligent Solutions (CCC) announced today the availability of its 2019 Crash Course report, a data-driven look at the business drivers and technology trends impacting the automotive […]
It’s Happening: Technological and Digital Advancements Take Hold in Automotive Collision Industry CCC Intelligent Solutions (“CCC”) announced today the availability of its 2017 Crash Course, an in-depth report that focuses on the trends and business drivers within the automotive collision industry. This year’s report, “It’s Happening”, examines the vast technological and digital advancements being broadly […]
(This article was first published in Claims Journal.) 2015 was in many ways a break-out year, where the automotive insurance and collision repair industries emerged from an almost eight year hiatus or pause in historic trends for automotive claim frequency. 2016 will likely see continuation of many of the trends experienced in 2015, but also […]
In this edition of CCC Trends, Susanna looks back at the first part of 2015 and offers an outlook on claim counts, repair costs, and total loss values for the rest of the year. To check out the rest of the series visit CCC’s YouTube channel. Watch Here
Susanna discusses the growth of MSO’s and the advancements in technology instrumental in supporting repair shop networks. To check out the rest of the series visit CCC’s YouTube channel. Watch Here
CCC announced today the availability of its 2015 Crash Course, an in-depth report that focuses on the trends and business drivers impacting the auto physical damage industry. This year’s report examines ‘Smart Connections’: the pervasiveness of technology and the subsequent availability of rich data that is being shared between consumers, vehicles, insurers and auto repairers. […]
This month we’re looking at a return to a healthier market for the automotive claims and collision repair industries. To check out the rest of the series visit CCC’s YouTube channel. Watch Here
This month we’re revising CCC’s predictions from 2014 around auto claim frequency and severity, looking specifically at the potential for economic growth, new vehicle sales, total loss frequency, parts and labor costs. To check out the rest of the series visit CCC’s YouTube channel. Watch Here
In a New Year’s version of our trends series we look back at factors that led to the recovery of the collision repair industry in 2014 and discuss projections for more growth in 2015. Watch Here
In this edition of CCC’s industry trends report, Susanna Gotsch discusses how changes in market conditions, consumer expectations and technology are helping insurers focus their attention on the customer experience. More and more, technology continues to drive the changes we see in the insurance industry and others. Additionally, market conditions have altered consumer expectations, with […]