Important Client Update: COVID-19

Grow and manage your repair programs

With CCC OEM Care

CCC OEM Care is an open suite of solutions that gives OEMs a window into a vast network of repair facilities and platform services to help them grow and manage repair programs.

CCC OEM Care helps car makers promote OEM certified repair networks, encourage consistent vehicle repairs, get actionable insights into certified shop performance, find and close recalls on hard-to-find vehicles, and much more.

No other network keeps you this connected

24,000 repair shops - 24 million estimates processed per year - 3 million total loss vehicles processed per year

CCC OEM Care solutions

CCC shop locator

Promote OEM-Certified shops

CCC Shop Locator makes it easy for consumers to see and schedule collision repairs with OEM-certified shops within the Carwise™ website, the industry's leading repair shop search and scheduling site. Shop Locator also enables insurers to see and schedule repairs with qualifying OEM-certified shops to expand options for their customers.

Promote OEM-certified shops on Carwise, 
which supports 5 million visits

from consumers searching to find and schedule collision repairs every year

4 million consumer repair shop reviews

– more than any other dedicated shop site

350+ insurers

already trust CCC to provide estimating solutions

Take advantage of direct access to promote your OEM-certified shops within the industry's largest vehicle lifecycle ecosystem.

CCC Network Dashboard

Optimize your repair network

CCC Network Dashboard provides one-click visualizations for network sales, performance, operations, and industry benchmarks, providing the insights OEMs need to optimize their shop networks.

Why CCC Network Dashboard

Get actionable insights

View key performance metrics related to estimating, parts utilization, repair cycle time and repair customer satisfaction for completed repairs

Take advantage of 30+ years of data management

Get comprehensive key performance indicators to understand shop operations and identify opportunities for optimization

Prioritize shop support

Leverage industry comparable data to identify certified shops needing additional support

Get comprehensive data before, during and after repair for full visibility into key performance indicators and identify shops in need of additional support.

CCC Recall

Close the Recall Resolution Gap

CCC Recall is built into the CCC ONE® platform (CCC ONE) that guides the work of 24,000 repair shops processing more than 24 million vehicle repair estimates a year. CCC Recall is the tool OEMs need to help close open recalls, especially on harder-to-find older and re-sold vehicles.

With CCC Recall you can:

Relay Open Recall Alerts

Collision repairers using CCC ONE receive automated alerts on active recalls allowing them to relay recall alerts and OEM-specific instructions to owners on how to address the issue

Help OEMs Connect with Hard-to-Find Vehicle Owners

CCC Recall uniquely enables OEMs to provide recall notice to repairers of older and re-sold vehicles at the point of collision repair to help close the recall gap

Deliver OEM-specific instructions

OEMs can create specific instructions for how vehicle owners should address an open recall

CCC Checklist

Encourage Quality Repairs

Powered by CCC ONE, the repair industry's most widely used in-shop software service, CCC Checklists allow OEMs to share their program parameters with shops, who can use Checklists to standardize and document the highly variable repair process, tracking quality and completeness against a dynamic set of variables.

With CCC Checklist, OEMs can:

Encourage repairs that are consistent with OEM guidelines,

especially important in the age of rising vehicle complexity

Drive consistency

and track quality and completeness of repairs

Leverage the same platform-as-a-service

used by more repair shops than any other

Join the vast network to improve and manage your programs

I want to learn more

Select any combination of CCC Shop Locator, CCC Network Dashboard, CCC Recall, and CCC Checklist, and a CCC Representative will contact you to answer your questions and help you add services.