Important Client Update: COVID-19
 
CCC > Collision Repairers > Talkin’ Shop Newsletter – July 2014
 
The Future of Touch

Ever have to wait in line at the post office? The DMV? Starbucks? We all have, and we all know how frustrating the wait can be.
How do you think your customers feel about waiting for you to write an estimate? Though most won’t say anything, they probably don’t like it. And they’re probably stressed and anxious about the news you’re going to give them, worried that the obviously unplanned accident they just got into is not only going to be inconvenient, but costly.

That’s why we’re so excited about CCC ONE Touch. It not only makes you more productive and tech savvy in front of your customers, it also practically eliminates all of the waiting. It also helps reduce customers’ anxiety by bringing them into the estimating process. This has the real potential to send capture rates soaring.

CCC ONE Touch has been changing the way the industry writes estimates since its release early this year. But we’re still looking for ways to expand upon its features and functions to enable you to provide the best possible customer service. Continue Reading
Talkin’ Shop: Auto Art
In this episode of Talkin’ Shop, Larry Chachko, founder and owner of Auto Art in Glenview, IL, joins us to discuss high-end repairs, luxury vehicles, and how his shop has remained successful over the years.
Watch the video for cool cars and shop insights!
For more information about CCC products, our company, or industry news, contact us or visit us online.

888-208-6155

talkinshop@cccis.com

cccutilities.wpengine.com
Repair Methods 2.0
Are you tired of hearing about repair procedures? We all get it: Repair procedures are wise to follow. They help ensure safer repairs for both the technician and the car owner. But while they can sometimes save them, other times—they eat up time. In our business, “Time is money,” is a literal statement. So what’s a shop to do?
Securing Data
Since 1994, CIECA has been working with the collision repair industry to provide open standards that enable systems to communicate with each other. Since then the use of EMS and now BMS has proliferated throughout the industry. And while the use of these standards have created tremendous value for all participants within the collision ecosystem there have been some downsides as more and more application providers have created and installed “data sweepers” or “data pumps” that indiscriminately extract data.
Continue Reading
NACE 2014

NACE is quickly approaching, and we can’t wait to share what we’ve got in store. Stop by our booth to learn about CCC ONE, Touch Estimating, and much more.

We’re also pleased to offer a series of training sessions during NACE that will help you get the most out of CCC ONE.

Continue Reading
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