CCC Solution Resource Library
Insurance Carriers
Intake and Assign
Thinking Beyond DRP to Deliver More Customer Choice,…
As consumers’ service delivery expectations continue to evolve, opportunities now exist for insurers to expand their repair shops network which…
Offer your customers more repair shop choices with…
Open Shop is the industry's best solution that helps Insurers offer more shop choices to customers and improves collaboration with…
Continued Growth of Network Management
The collision repair industry has experienced a great deal of change over the last several years. The Great Recession drove…
What is Express Claim?
Watch this video to learn how a policyholder can help streamline and reduce the cost of processing claims. CCC ONE…
Express Claim - Solution Brief
"CCC ONE Express Claim is a customer self-service method of inspection (MOI) that reduces your appraisal and inspection costs by…
Data—Every Insurer has its Journey
New data sources, the growth of unstructured data and more sophisticated uses of information have many auto insurance carriers at…
Data—Every Insurer has its Journey
New data sources, the growth of unstructured data and more sophisticated uses of information have many auto insurance carriers at…
Big Data and Predictive Analytics in the Insurance…
In a video interview with Claims Journal, Ryan Harrington, Director of Insurance Services Group at CCC, explains how auto insurers…
Bridging an Expanse of Treatment Practices
Integrated technology platforms that offer both scientific causation analytics from vehicle repair/damage data and comprehensive medical bill review analytics facilitate…
CCC Open Shop - Solution Brief
CCC® Open Shop helps you reach shops outside of your repair network and helps you connect with them as though…
CCC Scheduling - Solution Brief
CCC® Scheduling helps offer a better customer experience with its flexibility in booking appointments and real-time text and email notifications.…
CCC Predictive MOI - Solution brief
Having the ability to use data to predict the outcome for an insured’s or claimant’s vehicle at FNOL helps you…
CCC Mobile Solutions
CCC Mobile™ Solutions enables you to rapidly implement mobile capabilities into your own apps for iOS and Android devices. In…
Evaluate and Review
Improve your Estimate Review Process with CCC Focus
CCC Focus helps Insurers identify estimates that can adversely impact their business and seamlessly collaborate with repairers to adjust them…
Improved Medical Bill Review Management
Learn how CCC's injury evaluation solutions can help manage critical steps in the claims process with speed, consistency and accuracy.
Improved Medical Bill Review Management
Learn how CCC's injury evaluation solutions can help manage critical steps in the claims process with speed, consistency and accuracy.
CCC Focus - Solution Brief
Learn how CCC Focus can help improve your reinspection process and raise estimate accuracy.
CCC Valuation - Solution Brief
The right valuation is no accident. CCC Valuation provides verifiable vehicle valuations for faster claim settlement. Offer your policyholders a…
CCC Configurable Workflow - Solution Brief
CCC™ Configurable Workflow allows carriers to route claims to the right group based on carrier specific routing requirements and can…
Settle and Restore
Manage Claims Quickly and Safely with CCC
CCC Intelligent Solutions focuses on what matters most to you: getting your insured back into their cars quickly, safely and…
Raise Customer Engagement with Update Plus
CCC Update Plus helps Insurers send personalized text and email notifications and customer satisfaction surveys to provide a better customer…
Infographic: Deliver a Better Repair Experience
Consumers appreciate it when they're kept informed about their vehicle’s repairs. Check out this infographic on how Update Plus can…
CCCSettlement Status and Total Loss Workflow - Solution…
With CCC® UpdatePlus Settlement Status and CCC® Total Loss Workflow, you can help make your consumers’ claims experience better. Consumers…
CCC ONE Payment Status - Solution brief
CCC ONE® Payment Status enables insurers to quickly identify and manage delayed payments and proactively keep Direct Repair Program (DRP)…
CCC ONE Estimate Share - Solution brief
Manual processing of supplements can result in longer cycle time and lower productivity. CCC ONE® Estimate Share, leverages the CCC…
Measure and Optimize
CCC ONE Estimate Share - Solution brief
Manual processing of supplements can result in longer cycle time and lower productivity. CCC ONE® Estimate Share, leverages the CCC…
CCC Scorecard - Solution Brief
CCC® Scorecard provides an intuitive look into how repair shops perform based on Key Performance Indicators (KPIs) established by you.
CCC Update Plus - Solution Brief
Learn how Update Plus can help you stay connected with your policyholders. Listen to what they're saying.