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Talkin’ Shop with Auto Art

In this episode of Talkin’ Shop, Larry Chachko, founder and owner of Auto Art in Glenview, IL, joins us to discuss high-end repairs, luxury vehicles, and how his shop has remained successful over the years. Watch the video for cool cars and shop insights!


Talkin’ Shop: NACE 2014 Preview

Wondering what to expect at NACE this year? In this episode of Talkin’ Shop, we interview Dan Risley, President & Executive Director of ASA. Watch to find out more about the changes to NACE in 2014, the show floor, and what’s happening in Detroit. We’ll see you there!


Talkin’ Shop Newsletter

CCC ONE Touch Changes Everything It all started three years ago with the introduction of CCC ONE Mobile for the iPhone. The first reaction from customers was, “WOW! This is awesome.” The second reaction? “When can I write an estimate on this?” After the release of CCC ONE Mobile for Android, and a year later, […]


CCC ONE® Streamlines Customer-to-Shop Payments

Third-party processor, Clearent, integrates with CCC ONE, offering shops fiscal controls and next day payment posting CCC Intelligent Solutions (CCC) announces today its CCC ONE® Platform now integrates with leading credit card payment processer, Clearent, offering collision repair customers a simple way to handle customer-to-shop payments. The CCC® Payments feature enables users to initiate and […]


AI in Claims – It’s Happening Now

By John Haller, Chief Data Scientist & Christoph Plenio, Vice President R&D, CCC Artificial Intelligence, Machine Learning, and Deep Learning are more than futuristic concepts. These technologies are impacting the insurance industry in a significant way right now and this impact is likely to increase in the near future. The idea of Artificial Intelligence (AI), […]


Consumer Engagement throughout the Cycle

We’ve been talking about consumer engagement and CSI a lot lately.  We are committed to giving your shop the tools and updates necessary for you to provide top notch service to your customers. See how our services align with CSI best practices.


2016 Resolutions with Mike Anderson

2016 New Year’s Resolutions with Mike Anderson Welcome and thank you for watching our Talkin’ Shop episode with Mike Anderson of Collision Advice. All materials mentioned in the video can be found below for your reference: Maintenance Schedule Maintenance Calendar Template Employee Questionnaire Parts Managers Luncheon Flyer Sample   Check out our other Talkin’ Shop episodes […]


What to Expect at NACE

Stay connected by visiting our interactive NACE page and live blog. NACE is quickly approaching, and we can’t wait to see you on the show floor. We have plenty of things in store, and here’s a sneak peak… Stop by Booth #21000 to learn about CCC ONE, our Touch tablet app, and much more. We’ll […]


National Safety Month; I-CAR & the Importance of Repair Procedures

June is National Safety Month, which is the perfect time to talk about the importance of repair procedures! We’ve been on the ground talking to repair shops, insurance companies, and industry experts, and we’re hearing more and more about the importance of using repair procedures—not only to ensure the safety of repairs, but also to […]


National Safety Month is Here

June is National Safety Month, which is the perfect time to talk about the importance of repair procedures! We’ve been on the ground talking to repair shops, insurance companies, and industry experts, and we’re hearing more and more about the importance of using repair procedures—not only to ensure the safety of repairs, but also to […]