Talkin’ Shop with Mark Fincher
Did you know that 33% of your customers are looking for a repair shop after hours? CCC Information Service’s VP of Market Solutions Mark Fincher joins us in our Chicago office for Talkin’ Shop to discuss the changing expectations of the digital consumer and how to improve your digital storefront. Learn more about Engage 2.0 […]
Talkin’ Shop with Nagy’s Collision Specialists
Recorded in Nagy’s original location in Doylestown, Ohio this episode of Talkin’ Shop features Dan and Ron Nagy as they talk about how they’ve built on the success started by their father. Nagy’s Body & Frame was established in 1973 by Dave Nagy. Dave began his career path as a Tool and Die maker. But, […]
Talkin’ Shop with Malcolm Pritchett of West Kentucky Collision
In this episode of Talkin’ Shop, Malcolm Pritchett of West Kentucky Collision talks about everything from growing his collision repair business from humble beginnings, to fixing deer damage, to treating customers well. Go here for more Talkin’ Shop related stories and information.
Talkin’ Shop Newsletter – July 2014
The Future of Touch Ever have to wait in line at the post office? The DMV? Starbucks? We all have, and we all know how frustrating the wait can be. How do you think your customers feel about waiting for you to write an estimate? Though most won’t say anything, they probably don’t like […]