Mobile Photography & Claims: Changing the Game

CCC Corporate / CCC Trends, Collision Repair, Industry News, Insurance, Telematics, Uncategorized /

*By Matthew J. Zollner. Excerpt reprinted with permission from The Institutes CPCU Society. © 2019, The Society of Chartered Property and Casualty Underwriters. All rights reserved.

Process automation is making its way through the insurance industry, delivering operational efficiencies in many areas. For underwriting and distributing personal and small business insurance, carriers are struggling to balance providing in-person inspections of customs risk exposures with delivering quotes and prices in minutes. Mobile technology, photos, and artificial intelligence are promising to close the gap, as they can deliver insights into risk while offering a more streamlined insurance process for both carriers and consumers.

And I’m not talking about simple pictures…(CONTINUE READING).