Collision Repair Newsletter

CCC ONE® Streamlines Customer-to-Shop Payments

CCC Corporate / Collision Repair, Collision Repair Newsletter, Company News, Network /

Third-party processor, Clearent, integrates with CCC ONE, offering shops fiscal controls and next day payment posting CCC Intelligent Solutions (CCC) announces today its CCC ONE® Platform now integrates with leading credit card payment processer, Clearent, offering collision repair customers a simple way to handle customer-to-shop payments. The CCC® Payments feature enables users to initiate and […]

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NACE Automechanika 2017

CCC Corporate / Collision Repair Newsletter, Uncategorized /

CCC will be participating in NACE Automechanika this year.  The event, taking place July 26-29 at Chicago’s McCormick Place, is one of the year’s largest trade shows.  CCC’s global headquarters is also in Chicago, so we are thrilled to welcome attendees to our hometown to connect with all areas of the industry. Stop by our […]

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Attract New Customers with Open Shop

CCC Corporate / Collision Repair Newsletter, Uncategorized /

Did you know that CCC ONE allows you to get assignments from insurance carriers, regardless of DRP? CCC Open Shop connects CCC ONE Shops to our network of insurance carriers, allowing them to be open for business with insurers looking to send assignments. This, in turn, gives repair facilities the opportunity to strengthen relationships with […]

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Introducing CCC ONE Engage: A New and Improved Consumer Engagement Package

CCC Corporate / Collision Repair, Collision Repair Newsletter /

The modern consumer expects choices and convenience when doing business, and at the repair shop is no exception. How does a shop improve the customer experience and capture more new business? We’re launching CCC ONE Engage, a new consumer engagement add-on package that includes two brand new features to elevate your appointment scheduling and consumer […]

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Improve your Customer Experience: Part 3

CCC Corporate / Collision Repair Newsletter /

In Part One of our three part customer experience series, we shared best practices surrounding the first contact shops have with their customers.  In Part Two, we moved on to best practices during the scheduling and work in process stage.  Now, our third and final post will share tips on vehicle pick-up. We recommend that […]

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Carwise Reviews on Google Search Results

CCC Corporate / Carwise, Collision Repair Newsletter /

Sharing your shops customer-written reviews on Carwise is important to winning the business of customers that are searching online for body shops like yours.  Customers rely on online reviews to make purchasing decisions now more than ever before. With 1.9 million customer-written reviews, Carwise attracts over 2.5 million unique visitors per year.  Plus, many Carwise reviews now […]

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