Archive for July, 2020

State-by-State Analysis of Telemedicine/COVID-19 Notices and Bulletins

CCC Corporate / Uncategorized /

In response COVID-19, numerous state departments of insurance and other regulatory agencies have issued bulletins and notices setting forth mandatory and voluntary steps for insurers to take or consider to better accommodate policyholders. Many of these measures involve claim-related practices, and the majority require or request that insurers show flexibility to accommodate insureds experiencing hardship […]

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Recessionary Auto Injury Claiming: Lessons From History

CCC Corporate / Casualty /

By Kenna Henn and W. Scott Palmer, AIS, a CCC Company   While the world is coping with the economic fallout due to a pandemic from a novel virus, the implications of an economic downturn to insurance claims — and more specifically auto injury claims — are not novel. Previous economic downturns, especially the Great […]

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CCC Auto Claims Snapshot – June 2020

CCC Corporate / Auto Claims Snapshot, CCC Trends, Data, Telematics /

Industry-wide repairable appraisal counts saw further recovery in June 2020 versus June 2019, with counts down across all loss categories only -25.7 percent versus -34.5 percent in May 2020. Overall, Q2 2020 repairable appraisal counts were down -35.0 percent, with every state registering a decline from Q2 2019, despite several states such as South Dakota […]

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How Automotive Lenders Can Improve Total Loss Efficiency in 3 Easy Steps

CCC Corporate / Auto-Finance, COVID-19, Total Loss Care /

Automotive finance lenders have been feeling the impacts of COVID-19 on day-to-day business operations. Call duration is up. Resources remain stretched. And while lenders prioritize calls with concerned customers, insurance carriers wait on hold, delaying what is already a time-consuming total loss process. As the world begins to open again, lenders should evaluate whether their […]

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CCC Trends with Susanna Gotsch – Increase Risk of an Open Road

CCC Corporate / CCC Trends /

  COVID-19 is dramatically changing driving behavior nationwide. While claims and miles driven are decreasing, one thing has increased – drivers’ appetite for risk. The reduction in U.S. daily trips taken and miles driven resulted in 65 percent less miles traveled in April 2020 versus January 2020. Speeding during COVID-19 increased by 27 percent. In […]

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