After a car accident, we might find ourselves in an emergency room, dressed in an exam gown and covered by a thin blanket on a hospital gurney. In that moment we have no way to speed through a doctor’s evaluation, diagnostic testing, or clinical treatment. There’s no steering wheel to grab on to and no […]
Industry-wide repairable appraisal counts saw further recovery in June 2020 versus June 2019, with counts down across all loss categories only -25.7 percent versus -34.5 percent in May 2020. Overall, Q2 2020 repairable appraisal counts were down -35.0 percent, with every state registering a decline from Q2 2019, despite several states such as South Dakota […]
Automotive finance lenders have been feeling the impacts of COVID-19 on day-to-day business operations. Call duration is up. Resources remain stretched. And while lenders prioritize calls with concerned customers, insurance carriers wait on hold, delaying what is already a time-consuming total loss process. As the world begins to open again, lenders should evaluate whether their […]
Auto lenders may not receive notice of a total loss until days or weeks after an incident, extending cycle times for what is already a time-consuming, multi-touch, and manual claims process. But with CCC Total Loss Care – Lienholder Portal, lenders can receive earlier notice of total loss from participating insurers, helping them proactively […]
COVID-19 is dramatically changing driving behavior nationwide. While claims and miles driven are decreasing, one thing has increased – drivers’ appetite for risk. The reduction in U.S. daily trips taken and miles driven resulted in 65 percent less miles traveled in April 2020 versus January 2020. Speeding during COVID-19 increased by 27 percent. In […]