Insurance
By Christoph Plenio, vice president, R&D, Innovation Foundry lead for CCC Intelligent Solutions AI is changing how insurers do business. Accelerating decisions. Improving outcomes. Constantly adapting to customized rules and permutations. This isn’t a vision, but the reality for more than 50 insurance carriers working with CCC across AI use cases. In conversations and media, […]
CCC AutoClaims Snapshot – August 2020
Overall repairable appraisal counts for the industry were down -14.9 percent in August 2020 versus August 2019. Severe weather in the Northeast from Hurricane Isaias, significant hail in SD and MN along with a dangerous derecho event in IA and IL led to an increase in comprehensive losses in the first half of the month. […]
COVID-19 Could Drive an Uptick in Telematics Programs
It’s no secret that COVID-19 has had a huge impact on nearly every aspect of society, and insurance companies and car companies are no exception. Shelter in place orders across most states in the month of April drove mileage down 50%. And even as numbers start to improve as states begin to reopen, traffic volume […]
CCC Intelligent Solutions Reports Accelerated Growth of Photo Estimate and AI-Supported Claims in Response to COVID-19
Insurance carriers show strong growth and sustained use of photos as a method of inspection in response to COVID-19. CCC Intelligent Solutions (CCC) reports today that photo estimates and AI-supported claims have expanded at a record pace exceeding double-digit growth since the beginning of the year. The rapid adoption of digital technology is in direct […]
Shelter at Home – Impact of COVID-19 on Auto Accident Frequency
The New York Times reported as of April 2nd, “… [there are] 297 million people in at least 38 states, 48 counties and 14 cities and two territories are being urged to stay at home.”(i) The state of California was the first to issue this decision, with the order effective March 19th. Overall miles driven are already seeing a dramatic drop. Daily traffic volume trends nationally had […]
Operating in the COVID-19 Environment: Helping Customers and Operations Navigate a Touchless Claims Experience
Mobile MOI helps to enable digital claims, deliver customer experience, and improve cycle times. With COVID-19, and calls for Social Distancing, mobile MOI is emerging as an essential tool to support claims staff and policyholders. COVID-19 (coronavirus) is moving quickly across the globe and with each passing day we learn more about the virus from […]
CEO of CCC Shares Perspective on the Future of Claims
Mobile Photography & Claims: Changing the Game
Process automation is making its way through the insurance industry, delivering operational efficiencies in many areas. For underwriting and distributing personal and small business insurance, carriers are struggling to balance providing in-person inspections of customs risk exposures with delivering quotes and prices in minutes. Mobile technology, photos, and artificial intelligence are promising to close the […]
The Houston Astros: A Playbook for Innovation?
By: Jason Verlen, SVP, Product Management, CCC Intelligent Solutions As of this writing, the Houston Astros are heading to the playoffs, representing the AL West. But not long ago, the outlook wasn’t so rosy for Houston’s boys of summer. In 2013, the Astros finished last place in their division posting a record of 51-111. It […]
CCC Introduces World’s First End-to-End Connected Safety Experience
Volvo Car USA will be the first automaker to leverage CCC® Accident Advisor to help keep drivers safe, informed, and in control in the minutes following an auto accident There are more than 13 million auto accidents every year in the U.S., most leaving drivers feeling confused and uncertain of what to do in the […]