Industry News

CCC AutoClaims Snapshot – September 2020

CCC Corporate / CCC Trends, Industry News /

Repairable appraisal counts for the industry in September 2020 remained down from the same month last year, with the decline in September increasing again versus the August year-over-year change. Significant weather events in states such as Iowa, Illinois, and the Northeast in August 2020 led to large upticks in volume versus August 2019; while states […]

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Delivering Differentiated Customer Experiences: an ITC Event with CCC on October 20, 2020

CCC Corporate / Auto Insurance, COVID-19, Industry News /

Over the last several months, the phrases ‘times are changing’ and ‘customer expectations are evolving’ have been published countless times. While these thoughts are timely, they’re static. It’s well established that the shift in consumer expectations, along with lightning fast advancements in technology, are driving the need for insurers to rethink the customer journey. The […]

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AI Has Already Changed the Game for Auto Insurers

CCC Corporate / Auto Insurance, CCC ONE, Industry News, Insurance, Telematics /

By Christoph Plenio, vice president, R&D, Innovation Foundry lead for CCC Intelligent Solutions AI is changing how insurers do business. Accelerating decisions. Improving outcomes. Constantly adapting to customized rules and permutations. This isn’t a vision, but the reality for more than 50 insurance carriers working with CCC across AI use cases. In conversations and media, […]

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CCC Trends with Susanna Gotsch – COVID-19 Disrupts and Accelerates Demographic Trends

CCC Corporate / CCC Trends, Industry News, Research /

CCC Trends - October 2020 The ‘shelter-at-home’ directive that took place across most of the U.S. this spring shed new light on just how different ‘home’ is across the U.S., and led to a number of new, enhanced, accelerated or disrupted demographic trends. Time spent commuting to work grew in the last two decades as populations gravitated toward metro areas […]

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CCC Trends with Susanna Gotsch – Claims Frequency Down Yet Repair Costs and Time Remain Up in Q2 2020

CCC Corporate / CCC Trends, Industry News, Uncategorized /

CCC Trends, September 2020 With numerous public insurers reporting Q2 2020 and first half CY 2020 results, a common theme has emerged. Collision and property damage liability claim frequencies for Q2 2020 were reported down between 20 – 40 percent, while claim severities were reported up between 10 – 20 percent. In this month’s edition of CCC Trends, analyst […]

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COVID-19 Accelerates Digital Adoption in Insurance Industry

CCC Corporate / Auto Insurance, COVID-19, Industry News /

Jason Verlen writes an article for Property Casualty 360 In a recent article for Property Casualty 360, CCC’s CCC’s senior Vice President of Product Management, Strategy Jason Verlen explored some new dynamics that we’re seeing unfold within the insurance claims industry as a result of the coronavirus pandemic. Jason writes, “The spread of COVID-19 has dramatically changed our world, upending everything from our daily […]

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CCC Selected by Subaru of America, Inc. for Collision Parts Marketing

CCC Corporate / CCC Promote, Company News, Industry News /

CCC Selected by Subaru of America, Inc. for Collision Parts Marketing CCC® Promote enables upfront promotional pricing to thousands of collision repairers as estimates are being written.  CCC Intelligent Solutions (CCC) announced today that it has been selected by Subaru of America, Inc. for its CCC® Promote technology that will provide its retailers with a powerful new marketing solution to price and promote parts to thousands […]

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CCC Partners with #OpenWeStand to Support Small Businesses During COVID-19 Pandemic

Bethany Suckrow / Client Updates, Company News, COVID-19, Industry News /

#OpenWeStand CCC Intelligent Solutions (CCC) has partnered with more than 30 companies for #OpenWeStand, an initiative to support small businesses during the COVID crisis by providing resources, guidance and creative solutions. “We are proud to join Go Daddy and come together to support small business during this time,” says Marc Fredman, senior vice president, strategy, product […]

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Shelter at Home – Impact of COVID-19 on Auto Accident Frequency

CCC Corporate / Client Updates, Collision Repair, COVID-19, Data, Industry News, Insurance, Perspectives /

Impact of Shelter at Home Orders   The New York Times reported as of April 2nd, “… [there are] 297 million people in at least 38 states, 48 counties and 14 cities and two territories are being urged to stay at home.”(i)  The state of California was the first to issue this decision, with the order effective March 19th.      Overall miles driven are already seeing a dramatic drop.  Daily traffic volume trends nationally had […]

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