With numerous public insurers reporting Q2 2020 and first half CY 2020 results, a common theme has emerged. Collision and property damage liability claim frequencies for Q2 2020 were reported down between 20 – 40 percent, while claim severities were reported up between 10 – 20 percent. In this month’s edition of CCC Trends, analyst Susanna Gotsch explores how the COVID-19 pandemic impacted claims in Q2, as well as how the increasing complexity of vehicles is impacting cycle time. Download the full PDF report here.