Uncategorized

CCC Connects Insurers and Policyholders Through Two-Way, Real-Time Texting

CCC Corporate / Uncategorized /

CCC Connects Insurers and Policyholders Through Two-Way, Real-Time Texting with CCC Quick Chat CCC Intelligent Solutions (CCC) announces the expansion of its digital customer experience offering to include two-way, real-time text capabilities. Available today, CCC® Quick Chat provides dynamic two-way texting to make it easy for insurers to engage with policyholders throughout the customer journey – from policy to claims and across all lines of business. In addition […]

Continue Reading →

CCC Trends with Susanna Gotsch – Claims Frequency Down Yet Repair Costs and Time Remain Up in Q2 2020

CCC Corporate / CCC Trends, Industry News, Uncategorized /

CCC Trends, September 2020 With numerous public insurers reporting Q2 2020 and first half CY 2020 results, a common theme has emerged. Collision and property damage liability claim frequencies for Q2 2020 were reported down between 20 – 40 percent, while claim severities were reported up between 10 – 20 percent. In this month’s edition of CCC Trends, analyst […]

Continue Reading →

Join CCC at NADA

CCC Corporate / Uncategorized /

Join CCC at Booth #5759N Add our booth to your NADA exhibitors list.  As more body shops order collision parts online, your dealership needs a solution that helps you compete. Stop by our NADA booth this year to learn how CCC Parts can help you reach the right customers while also streamlining transactions. The 2020 NADA […]

Continue Reading →

American Honda Becomes the First OEM to Integrate Cloud Diagnostics Directly into the CCC™ X Data Exchange

CCC Corporate / Company News, Uncategorized /

CCC® Diagnostics Simplifies Scanning Process for Repair Facilities, Minimizing Hardware, Software Requirements CCC Intelligent Solutions (CCC) and American Honda Motor Co., Inc. (American Honda) announce that the OEM becomes the first to integrate its diagnostics scanning cloud technology into the CCC™ X data exchange, simplifying scanning and reporting for Honda and Acura vehicles. Honda diagnostics […]

Continue Reading →

Talkin’ Shop with Mark Fincher

CCC Corporate / Uncategorized, Videos /

Did you know that 33% of your customers are looking for a repair shop after hours? CCC Information Service’s VP of Market Solutions Mark Fincher joins us in our Chicago office for Talkin’ Shop to discuss the changing expectations of the digital consumer and how to improve your digital storefront. Learn more about Engage 2.0 […]

Continue Reading →

CCC Delivers Powerful Lead Capture Tool for Collision Repairers

CCC Corporate / Collision Repair, Company News, Industry News, SEMA, Uncategorized /

New CCC® Engage Photo Estimate capability offers collision repairers an efficient new channel to win more business and deliver a modern consumer experience   CCC Intelligent Solutions (CCC) announces today CCC® Engage Photo Estimate, a powerful new lead generation tool for collision repairers. The Photo Estimate capability enables repairers to receive and respond to digital […]

Continue Reading →

Mobile Photography & Claims: Changing the Game

CCC Corporate / CCC Trends, Collision Repair, Industry News, Insurance, Telematics, Uncategorized /

Process automation is making its way through the insurance industry, delivering operational efficiencies in many areas. For underwriting and distributing personal and small business insurance, carriers are struggling to balance providing in-person inspections of customs risk exposures with delivering quotes and prices in minutes. Mobile technology, photos, and artificial intelligence are promising to close the […]

Continue Reading →

The Houston Astros: A Playbook for Innovation?

CCC Corporate / Insurance, Uncategorized /

By: Jason Verlen, SVP, Product Management, CCC Intelligent Solutions As of this writing, the Houston Astros are heading to the playoffs, representing the AL West. But not long ago, the outlook wasn’t so rosy for Houston’s boys of summer. In 2013, the Astros finished last place in their division posting a record of 51-111. It […]

Continue Reading →

DigIn Bootcamp: Optimizing Your Digital Transformation

CCC Corporate / Uncategorized /

DigIn 2019: The Digital Future of Insurance May 29-31, 2019 | Austin, TX | Booth#400 Do you often ask yourself: Am I integrating the right digital solutions for my business? But just as you are evaluating those solutions, the traditional standard of owning a car, driving a car, and calling an insurance company after an […]

Continue Reading →