This month we’re revising CCC’s predictions from 2014 around auto claim frequency and severity, looking specifically at the potential for economic growth, new vehicle sales, total loss frequency, parts and labor costs. To check out the rest of the series visit CCC’s YouTube channel. Watch Here

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In a New Year’s version of our trends series we look back at factors that led to the recovery of the collision repair industry in 2014 and discuss projections for more growth in 2015. Watch Here

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In this edition of CCC’s industry trends report, Susanna Gotsch discusses how changes in market conditions, consumer expectations and technology are helping insurers focus their attention on the customer experience. More and more, technology continues to drive the changes we see in the insurance industry and others. Additionally, market conditions have altered consumer expectations, with […]

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In the November edition of CCC Trends Susanna offers projections for the coming year in terms of automotive accident claim frequency and costs. Susanna also takes a look at the effects of economic factors such as GDP growth, interest rates, available financing and trends in vehicle leasing on trends in annual U.S. light vehicle sales […]

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