This month we’re looking at a return to a healthier market for the automotive claims and collision repair industries. To check out the rest of the series visit CCC’s YouTube channel. Watch Here
(This article was originally featured in Property Casualty 360) Staying ahead of industry trends and marketplace dynamics is critical to success. Early last year CCC Intelligent Solutions published its Crash Course 2014 report which offered industry projections for auto collision repair and total loss costs. With 2014 now behind us, we revisit these projections around economic growth, auto […]
This month we’re revising CCC’s predictions from 2014 around auto claim frequency and severity, looking specifically at the potential for economic growth, new vehicle sales, total loss frequency, parts and labor costs. To check out the rest of the series visit CCC’s YouTube channel. Watch Here
In a New Year’s version of our trends series we look back at factors that led to the recovery of the collision repair industry in 2014 and discuss projections for more growth in 2015. Watch Here
In this edition of CCC’s industry trends report, Susanna Gotsch discusses how changes in market conditions, consumer expectations and technology are helping insurers focus their attention on the customer experience. More and more, technology continues to drive the changes we see in the insurance industry and others. Additionally, market conditions have altered consumer expectations, with […]
This article was originally featured in Claims Management Magazine. What’s driving fewer but more expensive repairs? As we head towards the end of another year, many in the industry begin wondering what’s in store for the coming years in terms of automotive accident claims frequency and costs. In short, it appears to continue to be moving […]
In the November edition of CCC Trends Susanna offers projections for the coming year in terms of automotive accident claim frequency and costs. Susanna also takes a look at the effects of economic factors such as GDP growth, interest rates, available financing and trends in vehicle leasing on trends in annual U.S. light vehicle sales […]
A recall was issued by NHTSA recently for 7.8 million vehicles that are equipped with defective and potentially deadly Takata airbags. Many of the vehicles included in the Takata air bag recall date as far back as vehicle model year 2000. With the average age of vehicles on the road in the U.S. over 11 […]
Watch as CCC’s lead industry analyst, Susanna Gotsch gives her take on market trends covered more broadly in CCC’s annual Crash Course Report. This month Susanna examines consumer preferences, advances in technology and some of the market forces that continue to shape the auto physical damage industry. Go here to get your copy of our […]
Market Dynamics Each year in its Crash Course publication, CCC discusses at length the market dynamics driving change in vehicle accident frequency and cost. Numerous broad-based demographic drivers have been reviewed, such as employment levels, changes in where people live, how they commute to work, aging population, etc. These market shifts have been in place […]