Your customers have high expectations. Of course, they want a high quality repair for their vehicle – and you know how to deliver that! But what about other aspects of the customer experience? CCC ONE is helping collision repairers stay in touch with their customers and deliver a high-tech, high-quality experience. Here’s a quick look […]
For many customers, difficulty securing a ride to and from a repair shop can prevent them from leaving their vehicle at the shop. When faced with a customer in this situation, what do you do? Many shops pull a porter or detailer to give the customer a ride home or back to work. This is […]