Challenges for the auto industry continue to grow – near term automakers must make significant investment to meet the fuel economy standards of 54.5 mpg by 2025, continue to expand globally, and meet growing consumer demand for more features and safety technologies. There is also immense pressure to develop vehicles that are semi- or fully-autonomous, […]
Our theme for CCC’s 2017 Crash Course is “It’s Happening”. In our report this year we look at how rapidly changing technology is driving change for the consumer, the vehicle, the insurer, and the repairer. Each play a key role in the automotive insurance and collision repair businesses, and each is responding to technology in […]
Technology has changed the way that we all interact with one another and our surroundings, and even how we choose which companies to do business with. Digital devices have become an ingrained part of everyone’s lives, with 92 percent of U.S. adults owning a cell phone (includes smartphones); 73 percent owning a desktop/laptop computer; 68 […]
2016 Auto sales in the U.S. set yet another record reaching 17.539M sales. 2016 also was the seventh consecutive year of annual sales gains, the longest streak since 1909-17. Despite record new sales, automakers are facing numerous challenges over the next several years – they must make significant investment to meet the fuel economy standards […]
As we head into the final weeks of 2016, the momentum for change is perhaps larger than we’ve seen in many years. Despite the daily headlines regarding companies like Google, Uber, MIT, Mobileye and others, the traditional car ownership model is not dead, and continues to drive the automotive insurance and collision repair industries. To […]
In this month’s issue of CCC Trends we explore some of the factors that are driving up repair cycle times for the industry. Over the last three years, the average number of days from the date the vehicle is brought into the shop to the date it is picked up, or “keys to keys” has […]
There has been a great deal of press and research released in the last several months that have begun to question the how and the when of the advanced safety systems that have begun to make strides within the market. Specifically, what percent of the overall vehicle fleet/auto claim count now has these systems; how […]
As we head into the second half of 2016, the industry continues to see elevated total loss frequency. In fact, for collision and liability losses, the percent of vehicle appraisals flagged total loss for the 1st half of 2016 is the highest seen in the last six years. So why do we see a larger […]
The October 2015 CCC Trends video explores further demographic shifts in terms of where people are choosing to live and how that may be driving auto claim frequency trends. Analysis of recent census data through July 2014 by William Frey of the Brookings Institute confirms populations in the U.S. large cities have continued to grow. […]