Powered by the CCC ONE® Platform, CCC® Diagnostics will enable diagnostics providers to integrate scanning results into workflow tools used by repair shops and insurers CCC Intelligent Solutions (CCC) announced today it will provide an interface into its CCC ONE® Platform (CCC ONE) to enable any vehicle diagnostics provider to share scanning results with repair […]
Data, Information, and Knowledge – The Trinity of Enterprise Value Based on the fundamental premise that data, information, and knowledge, are three intricate, indispensable, and interdependent elements, hyperscale systems – distributed computing environments that efficiently scale from a few servers to thousands of servers – are being built to unearth its untapped business values with unprecedented […]
Change Brings Innovation We know that the collection, storage, and use of huge amounts of data will have a profound effect on the automotive insurance industry, as well as OEMs and collision repairers. Collectively, we do ourselves no favors by pretending massive change doesn’t exist, or hoping someone else will figure it out. Together, all […]
(This article was originally published in Property Casualty 360.) A majority of my conversations with appraisal supervisors from auto insurance carriers include a discussion on appraiser effectiveness, which makes sense since these are the individuals that can have a significant impact on claim cost, cycle time and customer satisfaction. Most frequently, I hear that the […]
(This article was originally featured in Property Casualty 360) Technologies, Tools and Data Combine to Deliver Centralized Control, Localized Response to APD Claims The world has a local focus. Organizations of all shapes and sizes have implemented strategies to support the local execution of business practices and services. The insurance industry followed suit, with many […]
Data Science is disrupting business—as surely as electricity, telephony, connectivity and mobility disrupted it. That’s a statement insurers find in most every trade publication they read. It’s often much closer to home: many have to look no farther than their own organization to see the role data science plays in growth and profitability. Marketing and […]
Since 1994, CIECA has been working with the collision repair industry to provide open standards that enable systems to communicate with each other. Since then the use of EMS and now BMS has proliferated throughout the industry. And while the use of these standards have created tremendous value for all participants within the collision ecosystem […]
New data sources, the growth of unstructured data and more sophisticated uses of information have many auto insurance carriers at a crossroads. These carriers are considering where to go next: how to get there, and who they need to bring along with them. Because every carrier has its own motivations and objectives for applying the vast data and technology available, there’s no […]