Getting claims to the right person at the right time can have a big impact on claims settlement. Ken Kozek, Vice President of Claims at Grange Insurance offers insight on adopting analytics to enable a better performing claims department. Ken discusses the importance of building an analytics-based organization with a balanced focus on people and […]
In a video interview with Claims Journal, Ryan Harrington, Director of Insurance Services Group at CCC, explains how auto insurers can save time and money using big data in resolving claims. Go here to learn more about CCC’s insurance solutions. Powered by InsuranceJournal.tv Learn how CCC can help you leverage data to improve your claims […]
New data sources, the growth of unstructured data and more sophisticated uses of information have many auto insurance carriers at a crossroads. These carriers are considering where to go next: how to get there, and who they need to bring along with them. Because every carrier has its own motivations and objectives for applying the vast data and technology available, there’s no […]
The average consumer today has an auto accident once every seven to 10 years, offering auto insurer’s limited interaction with consumers outside of potential policy questions, bill time, and sometimes through other services such as banking. However, the real moment of truth for the insurer is at the time of an accident, making claims handling […]
A great deal is being written today about ‘big data’ and the ‘power of analytics’, whether it’s in the movie “Moneyball” or talked about as part of the added sophistication in this year’s political campaigns. There are numerous market dynamics that are driving the need for companies to use data and business analytics to drive […]