Posts Tagged ‘Susanna Gotsch’

Industry Trends with Susanna Gotsch – December 2014

CCC Corporate / CCC Trends, Crash Course /

In this edition of CCC’s industry trends report, Susanna Gotsch discusses how changes in market conditions, consumer expectations and technology are helping insurers focus their attention on the customer experience. More and more, technology continues to drive the changes we see in the insurance industry and others. Additionally, market conditions have altered consumer expectations, with […]

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Industry Trends with Susanna Gotsch – November 2014

CCC Corporate / CCC Trends, Crash Course /

In the November edition of CCC Trends Susanna offers projections for the coming year in terms of automotive accident claim frequency and costs. Susanna also takes a look at the effects of economic factors such as GDP growth, interest rates, available financing and trends in vehicle leasing on trends in annual U.S. light vehicle sales […]

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Industry Trends with Susanna Gotsch – October 2014

CCC Corporate / CCC Trends, Crash Course /

Watch as CCC’s lead industry analyst, Susanna Gotsch gives her take on market trends covered more broadly in CCC’s annual Crash Course Report. This month Susanna examines consumer preferences, advances in technology and some of the market forces that continue to shape the auto physical damage industry. Go here to get your copy of our […]

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NACE Collision Repair Executive Symposium Speakers Announced

CCC Corporate / Collision Repair, Insurance, NACE /

Designed for collision repair multi-shop operators, as well as operators looking for high-growth strategies, mergers and acquisitions, divesting, and operational excellence, the Collision Repair Executive Symposium features a day of education and networking opportunities for MSOs. CRES registration includes an Expo Pass (valid July 31 & August 1), admission to The Assembly – Industry Forum, […]

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