In this edition of CCC Trends, Susanna looks back at the first part of 2015 and offers an outlook on claim counts, repair costs, and total loss values for the rest of the year. To check out the rest of the series visit CCC’s YouTube channel. Watch Here
Susanna discusses the growth of MSO’s and the advancements in technology instrumental in supporting repair shop networks. To check out the rest of the series visit CCC’s YouTube channel. Watch Here
As Q1 of 2015 comes to an end, see how claim counts and severity compare to last year and the effect of newer model year vehicles entering the claim mix. To check out the rest of the series visit CCC’s YouTube channel. Watch Here
This month we’re looking at a return to a healthier market for the automotive claims and collision repair industries. To check out the rest of the series visit CCC’s YouTube channel. Watch Here
This month we’re revising CCC’s predictions from 2014 around auto claim frequency and severity, looking specifically at the potential for economic growth, new vehicle sales, total loss frequency, parts and labor costs. To check out the rest of the series visit CCC’s YouTube channel. Watch Here
In a New Year’s version of our trends series we look back at factors that led to the recovery of the collision repair industry in 2014 and discuss projections for more growth in 2015. Watch Here
In this edition of CCC’s industry trends report, Susanna Gotsch discusses how changes in market conditions, consumer expectations and technology are helping insurers focus their attention on the customer experience. More and more, technology continues to drive the changes we see in the insurance industry and others. Additionally, market conditions have altered consumer expectations, with […]
In the November edition of CCC Trends Susanna offers projections for the coming year in terms of automotive accident claim frequency and costs. Susanna also takes a look at the effects of economic factors such as GDP growth, interest rates, available financing and trends in vehicle leasing on trends in annual U.S. light vehicle sales […]
Watch as CCC’s lead industry analyst, Susanna Gotsch gives her take on market trends covered more broadly in CCC’s annual Crash Course Report. This month Susanna examines consumer preferences, advances in technology and some of the market forces that continue to shape the auto physical damage industry. Go here to get your copy of our […]
Designed for collision repair multi-shop operators, as well as operators looking for high-growth strategies, mergers and acquisitions, divesting, and operational excellence, the Collision Repair Executive Symposium features a day of education and networking opportunities for MSOs. CRES registration includes an Expo Pass (valid July 31 & August 1), admission to The Assembly – Industry Forum, […]