In this month’s edition of Industry Trends, Susanna Gotsch breaks down the new challenges in collision repair as more computers, sensors, substrate metals, new welding and joining techniques, and more are added to vehicles. How can our industry rethink the collision repair process and address the increase in vehicle complexity? To check out the rest […]
In this month’s edition of Industry Trends, Susanna breaks down the changes in vehicle complexity, repair costs and cycle time and how they drive us to rethink the entirety of the customer’s repair experience from crash to keys. How can our industry use technology to rethink the consumer claim and repair experience, placing more capabilities […]
June 5-6, 2019 CCC is thrilled to be a Silver Sponsor for this year’s Connected Claims Conference! Join us in our hometown of Chicago, Illinois for the two-day event that is focused on efficient, customer centric claims processing. Jason Verlen, Senior Vice President of Product Management for CCC Intelligent Solutions, will be leading the session, […]
ROCKLEIGH, N.J. – Volvo Car drivers will now have help at their fingertips in the minutes following an accident, via their smartphones. Volvo Car Accident Advisor is the first mobile, post-accident experience that serves up emergency services and checklists, guided accident documentation and digital insurance claims and repair services to keep drivers safe, informed and […]
In this month’s edition of Industry Trends, Susanna analyzes Q1 of 2019 and the decrease in auto claim frequency since 2017. To check out the rest of the #CCCTrends series, visit CCC’s YouTube channel. Download the full pdf here.
DigIn 2019: The Digital Future of Insurance May 29-31, 2019 | Austin, TX | Booth#400 Do you often ask yourself: Am I integrating the right digital solutions for my business? But just as you are evaluating those solutions, the traditional standard of owning a car, driving a car, and calling an insurance company after an […]
If you’re a current CCC® Comp Est user, you’re already enjoying the benefits of electronic estimating and Open Shop insurer assignments. But if it’s been awhile since you last considered your estimating software options, you could be missing out on even more powerful features. Are you ready for an upgrade? Let’s explore some of the […]
Self-service claims and repair scheduling capabilities via digital devices are just two examples of how our industry is using technology to ‘shift-left’ – providing customers with enhanced self-service capabilities via technology that ensures the same or better level of customer service and engagement. In this month’s edition of CCC Industry Trends, Susanna Gotsch explores how […]
CCC Publishes its 2019 Crash Course Report Industry trends report explores shifts in vehicle technology, personal ownership, and driving and their impact on automakers, insurers, and collision repairers CCC Intelligent Solutions (CCC) announced today the availability of its 2019 Crash Course report, a data-driven look at the business drivers and technology trends impacting the automotive […]
The cost of vehicles has risen as automakers have increased the complexity of vehicles with more safety features, telematics, and other technology. In this month’s edition of Industry Trends, Susanna addresses the consequences of those rising vehicle costs and what it means for your business. To check out the rest of the #CCCTrends series, visit CCC’s […]