Collision Repair Newsletter

CCC ONE Touch Changes Everything

CCC Corporate / Collision Repair Newsletter /

It all started three years ago with the introduction of CCC ONE Mobile for the iPhone. The first reaction from customers was, “WOW! This is awesome.”  The second reaction? “When can I write an estimate on this?” After the release of CCC ONE Mobile for Android, and a year later, CCC ONE Tablet for the […]

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Centralize Assignments and Expand Capabilities

CCC Corporate / Collision Repair Newsletter /

Large, multi-store operators implemented centralized call centers back in the early 2000’s. The results they saw were immediate:  increased capture rates and improved claim cycle times. Through most of the first decade, call centers were limited to the “mega” MSOs. But the marketplace is changing.  In the past three to five years, the larger, regional […]

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