Powered by the CCC ONE® Platform, CCC® Diagnostics will enable diagnostics providers to integrate scanning results into workflow tools used by repair shops and insurers CCC Intelligent Solutions (CCC) announced today it will provide an interface into its CCC ONE® Platform (CCC ONE) to enable any vehicle diagnostics provider to share scanning results with repair […]
The New Solution Offers Checklists and Actionable KPI Dashboards CCC Intelligent Solutions (CCC) announced today the availability of CCC® Direct, a new repair management tool that helps shop owners and managers implement, operationalize, and manage standard operating processes across their business. CCC Direct includes two key features ‘Checklists’ and ‘KPI Dashboards’ that work together to […]
The modern consumer expects choices and convenience when doing business, and at the repair shop is no exception. How does a shop improve the customer experience and capture more new business? We’re launching CCC ONE Engage, a new consumer engagement add-on package that includes two brand new features to elevate your appointment scheduling and consumer […]
Getting assignments from insurance carriers used to require a direct repair relationship, but that’s changed with CCC ONE Open Shop. Open Shop allows insurance carriers to send assignments to any collision repair shop that uses CCC ONE, regardless of DRP participation. Over 90% of repair facilities using CCC ONE have received at least one Open […]
If you’re looking for more assignments from insurance carriers, be sure to fill out your Network Management profile. When you complete your profile, participating insurance companies can view details about your business. The more detail you share, the better chance you’ll get found – no DRP required. Shops with completed profiles increase their visibility in […]
An electronic interface between CCC ONE® Repair Workflow and Würth’s SIS™ software will streamline how on-hand supplies are managed and recorded, eliminating rekeying and improving repair workflow CCC Intelligent Solutions (“CCC”) announced today it has created an electronic interface between its CCC ONE® Repair Workflow shop management software (“CCC ONE”) and Würth’s SIS™ invoicing […]
CCC Intelligent Solutions (“CCC”) announced today the availability of the new version of CCC ONE® UpdatePlus, a comprehensive customer service solution that helps repairers proactively communicate and engage with customers throughout the repair process, including post-repair satisfaction surveys. CCC ONE UpdatePlus now comes equipped with the ability to schedule customer appointments within the CCC ONE® […]
CCC Intelligent Solutions is investing in new technologies to help you attract and retain more customers. CCC ONE Update Plus 2.0, available this June, will enable you to create appointments from within CCC ONE, email or text those appointment confirmations to your customers, and send automated appointment reminders. This new feature allows you to take […]
Repairers’ access to advanced repair procedures is critical to estimate accuracy and repair quality. CCC ONE Repair Methods provides a majority of the procedures provided from OEM’s directly within the estimate, eliminating the need to head to a new window or platform. To match the rising importance of this feature, CCC ONE Repair Methods has […]