We have the best customers here at CCC so why not let them tell their stories of success? That’s what the ONE Story campaign is all about! We want to know about the experiences of your shop and how you conquer each and every day. What makes your shop stand out? What’s does success mean […]
Brings Real Customer Reviews Directly to Auto Body Shop Websites Chicago, IL, July 2, 2014 –Customer reviews can have a big impact on purchasing decisions, provided consumers can find the reviews they’re looking for and have confidence that those reviews are from real customers. To help repairers prominently display their real customer reviews directly in […]
Mike Anderson’s commitment to lean and efficient practices in the repair process are second to none. Here again via ABRN, he breaks it down for shops looking to ‘work smarter, not harder’. Read the full article here. If you’re looking for more tips from Mike, we’re re-posting a set of videos where he details steps […]
NACE is quickly approaching, and we can’t wait to share what we’ve got in store. Stop by our booth to learn about CCC ONE, Touch Estimating, and much more. We’re also pleased to offer a series of training sessions during NACE that will help you get the most out of CCC ONE. See below for […]
In this episode of Talkin’ Shop, Larry Chachko, founder and owner of Auto Art in Glenview, IL, joins us to discuss high-end repairs, luxury vehicles, and how his shop has remained successful over the years. Watch the video for cool cars and shop insights!
Since 1994, CIECA has been working with the collision repair industry to provide open standards that enable systems to communicate with each other. Since then the use of EMS and now BMS has proliferated throughout the industry. And while the use of these standards have created tremendous value for all participants within the collision ecosystem […]
Are you tired of hearing about repair procedures? We all get it: Repair procedures are wise to follow. They help ensure safer repairs for both the technician and the car owner. But while they can sometimes save them, other times—they eat up time. In our business, “Time is money,” is a literal statement. So what’s […]
Ever have to wait in line at the post office? The DMV? Starbucks? We all have, and we all know how frustrating the wait can be. How do you think your customers feel about waiting for you to write an estimate? Though most won’t say anything, they probably don’t like it. And they’re probably stressed […]
New solution adds centralized contact management to the CCC ONE® platform Chicago, IL, April 15, 2014 – Speed is critical when it comes to capturing repair assignments, but it can be hard to achieve for multi-store operators who rely on their individual repair facilities to step away from their hectic workload and follow up on […]
Industry’s leading automotive claims and collision repair trends data comes to life through a detailed report, infographic and webinar series Chicago, IL April 9, 2014 – Staying ahead of industry trends and marketplace dynamics is critical to success, but it can be hard to keep up or even comprehend how all of the pieces fit […]