Did you know that CCC ONE allows you to get assignments from insurance carriers, regardless of DRP? CCC Open Shop connects CCC ONE Shops to our network of insurance carriers, allowing them to be open for business with insurers looking to send assignments. This, in turn, gives repair facilities the opportunity to strengthen relationships with […]
Performance Dashboard Enhancements make it Easier for Auto Body Repairers to Self-manage against Key Performance Indicators Chicago, IL, August 1, 2014 –There’s no shortage of performance metrics an auto body repair shop can track, but quickly honing in on leading indicators can take some effort. CCC has made performance management simple through its redesigned CCC […]
Since 1994, CIECA has been working with the collision repair industry to provide open standards that enable systems to communicate with each other. Since then the use of EMS and now BMS has proliferated throughout the industry. And while the use of these standards have created tremendous value for all participants within the collision ecosystem […]
June is National Safety Month, which is the perfect time to talk about the importance of repair procedures! We’ve been on the ground talking to repair shops, insurance companies, and industry experts, and we’re hearing more and more about the importance of using repair procedures—not only to ensure the safety of repairs, but also to […]
June is National Safety Month, which is the perfect time to talk about the importance of repair procedures! We’ve been on the ground talking to repair shops, insurance companies, and industry experts, and we’re hearing more and more about the importance of using repair procedures—not only to ensure the safety of repairs, but also to […]
As consumers’ service delivery expectations continue to evolve, opportunities now exist for insurers to expand their repair shops network which provides not only an increased customer choice, but can also help to manage costs, reduce cycle times from First Notice of Loss (FNOL) through completion of vehicle repair. The industry is beginning to embrace all […]
It was not long ago that non-DRP (Direct Repair Program) shops were unable to electronically exchange estimates, supplements, and digital images with the insurance carrier. And while Direct Repair Programs have traditionally worked, it did not come without limitations. Many consumers opted for outside shops based on things like brand recognition, location preference, or personal […]
This past January, I wrote out my “wish list” for the year, things that I’d like to see happen in the industry during 2012. I’m happy to say that, thanks to an announcement from CCC Intelligent Solutions recently, the very first thing I had on that list is now happening. What I’d asked for is the ability for […]
CCC Intelligent Solutions announced today the availability of CCC ONE™ Workflow – Open Shop (“Open Shop”), the industry’s first tool to provide insurance carriers with the ability to electronically send assignments to repair facilities outside of their direct repair program (DRP) network and allow those shops to accept the assignments, create estimates and electronically upload […]