How are weather events like hail impacting claim frequency and cost of collision repairs? Hurricane season is upon us, and the cleanup and needed reconstruction from the devastating damage sustained in the Bahamas by Hurricane Dorian are a reminder of how much damage Mother Nature can cause. In this month’s episode of CCC Trends, Susanna […]
Where are we with ADAS technology? In this month’s edition of CCC Trends, Susanna breaks down the changes occurring in ADAS and its’ widespread implications for our industry. To check out the rest of the #CCCTrends series, visit CCC’s YouTube channel. Download the full pdf here.
In this month’s edition of Industry Trends, Susanna Gotsch analyzes changes in demography, whether it’s where people are living, which portion of the population is working and driving most, and where people are choosing to live. Demographics give us a better understanding of the automotive claims and collision repair industry’s decline in claim frequency and […]
In this month’s edition of Industry Trends, Susanna Gotsch breaks down the new challenges in collision repair as more computers, sensors, substrate metals, new welding and joining techniques, and more are added to vehicles. How can our industry rethink the collision repair process and address the increase in vehicle complexity? To check out the rest […]
In this month’s edition of Industry Trends, Susanna breaks down the changes in vehicle complexity, repair costs and cycle time and how they drive us to rethink the entirety of the customer’s repair experience from crash to keys. How can our industry use technology to rethink the consumer claim and repair experience, placing more capabilities […]
It has been suggested that the world today is experiencing the Fourth Industrial Revolution, as technologies such as mobile digitalization, artificial intelligence, automation, the internet of things, machine learning, voice recognition and others have begun to merge the physical and digital worlds. Personal mobility is one of many areas undergoing dramatic change, and given that […]
As we head into 2018, automotive and technology companies continue their race towards vehicle autonomy. Daily headlines provide accelerated timelines when autonomous vehicles will be available in large numbers, communicating with one another via vehicle-to-vehicle and vehicle-to-infrastructure communication. To check out the rest of the series visit CCC’s YouTube channel. Download the full PDF here. […]
Technology has changed the way that humans interact with one another and their surroundings, and how they choose who to do business with. Digital devices have become an ingrained part of everyone’s lives, with 88 percent of U.S. adults using the internet; 77 percent owning a smartphone; and 51 percent owning a tablet as of […]
Increases in auto claim frequency have been a topic of great interest to all in our industry. Numerous factors such as the following have been central to returning automotive claim frequency back to pre-recession levels. An in-depth look specifically at miles driven data helps us understand why claim frequency continues to rise, but is rising […]
Despite a number of severe convective storm events across the U.S. in the first eight months of this year, overall economic and insured losses were trending below losses from prior years. To check out the rest of the series visit CCC’s YouTube channel. Download the full PDF here. Watch Here