We’ve been talking about consumer engagement and CSI a lot lately. We are committed to giving your shop the tools and updates necessary for you to provide top notch service to your customers. See how our services align with CSI best practices.
The vision create a fully “paperless” business world is not new. In 1975, BusinessWeek magazine predicted “a collection of … office terminals linked to each other and to electronic filing cabinets” and that offices would be fully paperless by 1990. Decades later, that reality has yet to be realized in many offices and shops. CNN’s […]
CCC ONE Touch is one year old! Last spring, we released our tablet app, allowing our customers to write estimates on their tablet, right at the car. Since then, over 5,000 shops have started using Touch and have written over $1 billion in estimates! We want to thank our customers for embracing this new technology! […]
It all started three years ago with the introduction of CCC ONE Mobile for the iPhone. The first reaction from customers was, “WOW! This is awesome.” The second reaction? “When can I write an estimate on this?” After the release of CCC ONE Mobile for Android, and a year later, CCC ONE Tablet for the […]
New Mobile Estimating App Takes Customer Engagement to a New Level Chicago, IL, March 31, 2014 – Writing an estimate at the vehicle is now a reality as CCC Intelligent Solutions announced today that its CCC ONE™ Touch mobile estimating app is available for download via the Windows® Store. CCC ONE Touch is extending the […]