Since 1994, CIECA has been working with the collision repair industry to provide open standards that enable systems to communicate with each other. Since then the use of EMS and now BMS has proliferated throughout the industry. And while the use of these standards have created tremendous value for all participants within the collision ecosystem […]
Are you tired of hearing about repair procedures? We all get it: Repair procedures are wise to follow. They help ensure safer repairs for both the technician and the car owner. But while they can sometimes save them, other times—they eat up time. In our business, “Time is money,” is a literal statement. So what’s […]
Ever have to wait in line at the post office? The DMV? Starbucks? We all have, and we all know how frustrating the wait can be. How do you think your customers feel about waiting for you to write an estimate? Though most won’t say anything, they probably don’t like it. And they’re probably stressed […]
Responding to customer demand, CCC Intelligent Solutions created a Windows 8.1–based estimating app for tablets that automotive repair facilities use to prepare estimates faster without ever leaving their customer, which helps increase sales capture. CCC ONE® Touch was installed from the Windows Store by more than 1,100 CCC customers in its first 30 days. When […]
June is National Safety Month, which is the perfect time to talk about the importance of repair procedures! We’ve been on the ground talking to repair shops, insurance companies, and industry experts, and we’re hearing more and more about the importance of using repair procedures—not only to ensure the safety of repairs, but also to […]
Parts suppliers continue to join for more efficient parts procurement Chicago, IL, June 17, 2014 – CCC Intelligent Solutions announced today that four additional parts suppliers have signed on to join the CCC TRUE™ Parts Network, an electronic parts quoting and eProcurement network that directly connects parts suppliers with CCC’s expansive customer base of collision […]
June is National Safety Month, which is the perfect time to talk about the importance of repair procedures! We’ve been on the ground talking to repair shops, insurance companies, and industry experts, and we’re hearing more and more about the importance of using repair procedures—not only to ensure the safety of repairs, but also to […]
In July, 2013 the Insurance Research Council (IRC) published a compelling study entitled “Interstate Differences in Medical Utilization in Auto Injury Claims”. The study was based on a national sample of more than 20,000 BI liability claims and nearly 6,000 PIP claims closed with payment in 2012 from private passenger auto insurance companies that account […]
Changes within the demographics of the U.S. population will impact all aspects of society – whether it relates to changes in where people choose to live, what they do for a living or what they buy. Businesses are already seeing the impacts of a changing workforce and customer base – where four distinct generations (Generations […]
Four new customers in four months benefiting from the AutoLink and CCC ONE connection CHICAGO – May 13, 2014 –ACD, a national leader in claims management, advisory, audit and technology solutions to the property and casualty industry announced today the addition of its fourth insurance carrier client utilizing its AutoLink solution and taking advantage of […]