CCC ONE Predictive Solutions — Method of Inspection Make Informed Loss Decisions Earlier CCC ONE™ Predictive Analytics uses intelligent statistical modeling to achieve high accuracy at FNOL with a very low error rate, supported by the industry’s largest and most statistically significant APD database. Employ data and analytics to improve the accuracy of your claims process. Improve Accuracy in Your […]
Repair Costs Recover Post-Recession The average total cost of repair for vehicle appraisals in 2013 was $2,638, up 2.9 percent from 2012. This increase is consistent with the increases seen year-over-year since mid-year 2009 when repair costs flattened. To better understand the dynamics behind the change in average repair cost, in this article we will […]
Wondering what to expect at NACE this year? In this episode of Talkin’ Shop, we interview Dan Risley, President & Executive Director of ASA. Watch to find out more about the changes to NACE in 2014, the show floor, and what’s happening in Detroit. We’ll see you there!
It all started three years ago with the introduction of CCC ONE Mobile for the iPhone. The first reaction from customers was, “WOW! This is awesome.” The second reaction? “When can I write an estimate on this?” After the release of CCC ONE Mobile for Android, and a year later, CCC ONE Tablet for the […]
Large, multi-store operators implemented centralized call centers back in the early 2000’s. The results they saw were immediate: increased capture rates and improved claim cycle times. Through most of the first decade, call centers were limited to the “mega” MSOs. But the marketplace is changing. In the past three to five years, the larger, regional […]
Getting the parts you need when you need them is critical to your business. Delays, the wrong part and returns negatively impact cycle time, which ultimately impacts your CSI, not to mention your profit margins. To make this process easier, CCC has set out to connect you directly to your suppliers, building an interface between […]
Early adopters of CCC’s parts solution seeing significant reduction in return rates Chicago, IL, April 17, 2014 – CCC Intelligent Solutions announced today that four additional parts suppliers have signed on to join the CCC TRUE™ Parts Network, building on months of new parts supplier activity. Once fully implemented, the new suppliers will be able […]
New solution adds centralized contact management to the CCC ONE® platform Chicago, IL, April 15, 2014 – Speed is critical when it comes to capturing repair assignments, but it can be hard to achieve for multi-store operators who rely on their individual repair facilities to step away from their hectic workload and follow up on […]
Industry’s leading automotive claims and collision repair trends data comes to life through a detailed report, infographic and webinar series Chicago, IL April 9, 2014 – Staying ahead of industry trends and marketplace dynamics is critical to success, but it can be hard to keep up or even comprehend how all of the pieces fit […]
URG Post-Event Review April 12 | 9:00 PM After 2 full days of training, education and networking the URG Conference has come to a close. Attendance was through the roof with URG unofficially estimating that over 500 people attended. The day featured events on growing your parts business, salvage purchasing and environmental compliance. The industry […]