By Christoph Plenio, vice president, R&D, Innovation Foundry lead for CCC Intelligent Solutions AI is changing how insurers do business. Accelerating decisions. Improving outcomes. Constantly adapting to customized rules and permutations. This isn’t a vision, but the reality for more than 50 insurance carriers working with CCC across AI use cases. In conversations and media, […]
Insurance carriers show strong growth and sustained use of photos as a method of inspection in response to COVID-19. CCC Intelligent Solutions (CCC) reports today that photo estimates and AI-supported claims have expanded at a record pace exceeding double-digit growth since the beginning of the year. The rapid adoption of digital technology is in direct […]
Self-service claims and repair scheduling capabilities via digital devices are just two examples of how our industry is using technology to ‘shift-left’ – providing customers with enhanced self-service capabilities via technology that ensures the same or better level of customer service and engagement. In this month’s edition of CCC Industry Trends, Susanna Gotsch explores how […]
CCC Intelligent Solutions (CCC) introduced today the world’s first in-production AI solution for vehicle collision estimates. CCC® Smart Estimate (Smart Estimate) leverages CCC’s estimating logic and AI photo analytics capabilities to pre-populate an estimate with suggestions for human estimators to review, edit, and advance. Through the process, Smart Estimate AI and human estimators learn from […]
A leader in AI solutions for P&C insurance, CCC will discuss the impact of AI within the insurance enterprise and the realities of delivering an end-to-end digital claims experience to policyholders. CCC Intelligent Solutions (CCC) will be delivering a keynote address at next week’s AI World Conference in Boston, MA. During the session, CCC will […]
By John Haller, Chief Data Scientist & Christoph Plenio, Vice President R&D, CCC Artificial Intelligence, Machine Learning, and Deep Learning are more than futuristic concepts. These technologies are impacting the insurance industry in a significant way right now and this impact is likely to increase in the near future. The idea of Artificial Intelligence (AI), […]