Changes within the demographics of the U.S. population will impact all aspects of society – whether it relates to changes in where people choose to live, what they do for a living or what they buy. Businesses are already seeing the impacts of a changing workforce and customer base – where four distinct generations (Generations […]
New Mobile Estimating App Takes Customer Engagement to a New Level Chicago, IL, March 31, 2014 – Writing an estimate at the vehicle is now a reality as CCC Intelligent Solutions announced today that its CCC ONE™ Touch mobile estimating app is available for download via the Windows® Store. CCC ONE Touch is extending the […]
At no additional cost, CCC ONE® customers can market their services directly to consumers Chicago, IL, March 19, 2014 –. Shops that wish to gain greater visibility among consumers searching online for collision repair services have a new tool to put them directly in front of local shoppers. CCC Intelligent Solutions announced today the launch […]
Your shop orders parts every day, which means someone is spending a lot of time visiting different auto parts websites, making calls, and even sending faxes. There’s a better way. Now, CCC ONE™ Repair Workflow offers you the ability to manage your parts electronically and automate your processes. Get live quotes, purchase parts on the spot, […]
Steady new supplier activity continues; contributes to improved parts ordering Chicago, IL, February 27, 2014 – Since launching the CCC TRUE™ Parts Network in September 2013, there has been a steady stream of new suppliers signing up to show, quote, and sell and their available parts inventories through the CCC ONE® platform. The latest aftermarket […]
CCC ONE shop Mungenast Automotive Family Collision Assistance Centers was recently profiled in FenderBender for its innovative approach to collision repair. According to the article, the St. Louis-based Mungenast combined three of its locations into one large facility to “unite the staff” by switching from flat rate to a team concept. Photo by Jason Winkeler c/o […]
Mike Anderson recently sat down with CCC to talk about the parts procurement process. In a new collaboration between CCC and Mike, he shares valuable insights and best practices about getting control of your parts from every angle—managing your process, your workflow, and your people. Mike Anderson is founder of CollisionAdvice.com and a leading automotive expert, consultant, and […]
The collision repair industry has experienced a great deal of change over the last several years. The recession helped drive already flat-to-declining vehicle accident frequency down further, and more customers were opting not to have minor damage repaired. And with the average age of vehicles on the road in the U.S. at an all-time high, […]
The insurance industry has seen a significant increase in both the frequency and cost of total loss claims over the last several years. This article will explore what’s behind these trends and discuss what to expect in the next 18-24 months. Download the full report
This past January, I wrote out my “wish list” for the year, things that I’d like to see happen in the industry during 2012. I’m happy to say that, thanks to an announcement from CCC Intelligent Solutions recently, the very first thing I had on that list is now happening. What I’d asked for is the ability for […]