Repairers’ access to advanced repair procedures is critical to estimate accuracy and repair quality. CCC ONE Repair Methods provides a majority of the procedures provided from OEM’s directly within the estimate, eliminating the need to head to a new window or platform. To match the rising importance of this feature, CCC ONE Repair Methods has […]
As the complexity of vehicles increases with new technologies, parts and materials, it is more important now than ever to have access to OEM repair procedures right when you need them. With the spotlight on accuracy and safety in the midst of complexities, it’s likely your DRP and insurance partners are requiring you to follow […]
I’m pleased to announce our 2016 issue of Crash Course is now available via the CCC website. The title of this year’s publication is “Inflection Point” – which is perhaps the best way to describe where we are at the start of 2016. Andy Grove, Intel’s co-founder, described a strategic inflection point as “an event […]
CCC Intelligent Solutions (“CCC”) announced today the availability of its 2016 Crash Course, an in-depth report that focuses on the trends and business drivers impacting the auto claims and collision repair industries. This year’s report examines an ‘Inflection Point’ marked by a convergence and steady advancements in connected car technologies, the growing use of driving […]
Our colleagues at DriveFactor shared a post today about the central, but sometimes forgotten role consumers play in shaping the products and services insurers develop and deliver. While written with usage-based insurance (UBI) in mind, we thought it worth sharing for two reasons. First, any company that serves consumers could likely benefit from the reminder […]
In 2015 automotive claim frequency and loss costs rose again, essentially returning to levels last seen pre-recession. Consumers are back at work, spending more time behind the wheel, and quickly adapting to a world that is rapidly becoming more digital and distracting. So what can we expect in 2016 and the years ahead? The […]
In recent years, that number of collision repair facilities in the U.S. has steadied, as economic recovery, miles driven, extreme winter weather, and improved new vehicle sales began to drive up auto accident frequency. In this month’s CCC Trends Susanna discusses consolidation in the collision repair industry and the challenges from complex material types […]
(This article was first published in Claims Journal.) 2015 was in many ways a break-out year, where the automotive insurance and collision repair industries emerged from an almost eight year hiatus or pause in historic trends for automotive claim frequency. 2016 will likely see continuation of many of the trends experienced in 2015, but also […]
(As published in Insurance Networking News.) Using driver data to help improve claims performance and deliver policyholder value In our connected world, data has become instrumental in informing and transforming how insurance is priced, packaged, delivered and serviced. For an example of this, you don’t need to look any further than telematics, where driving data […]
We’re excited about what 2016 holds for the collision repair industry. A lot of attention was placed on vehicle technology last year and there’s even more to come in 2016. But what about collision repair technology to improve the consumer experience? In 2015, CCC delivered many firsts to the industry such as: Electronic signature capability in […]